Ordering, Payment, Delivery & Returns

Ordering

Orders can be made on-line via Debit or credit card. Alternatively, you can place orders over the telephone on: 0151 652 1861 (office hours: 9am-5pm Monday-Friday).

Payment

Online

  • Debit or credit card

Phone orders

  • Debit or credit card: Please supply the following information: type of card, issue date, expiry date, number, name (as it appears on the card), and, security number.

Bank transfer: transfers can be made to:

    • Kamae
    • RBS Bank
    • Chester branch
    • Sort code: 16-16-14
    • Acc no: 10086593

Delivery, Post and Packaging

We aim to process orders from stock within 48 hours of receiving the order – embroidered garments and special orders will take between 7 to 10 days - personalized black belts approximately 4 weeks.

Please note: At checkout please select the correct delivery cost that corresponds to the value of your order, failing to do so will result in delay in processing and posting your order.

Returns

Should you need to return an item/order please send it by Royal Mail only to:

Kamae
PO BOX
Oxton
Wirral
CH26 9DU

Please note: If you are returning an item/order for an exchange please note that postage charges will apply to the replacement order.